Managerial Minute

For your business’ success, it is important to know and understand your personnel and vendor partner skillsets, capabilities and willingness to perform at optimal levels. It is not enough to ask if one will perform an activity but, also necessary to ask if one is able to perform the task.…

Celebrate small wins to facilitate your overall business success. Don’t forget to recognize and celebrate your business’ small wins as they often play a pivotal role in your business’ ultimate success. It is quite easy to overlook a great accomplishment, contribution, contact or customer experience when we’re head down and…

Are you running your business or is your business running you? Many small business owners struggle to know which is true. Small business owners often find themselves reacting to events as they occur as opposed to proactively planning, managing and executing the necessary activities of their business on a daily…

As the leader of your business, it is important to avoid overloading yourself, overstepping with your people and under-serving your business by not delegating, trusting, guiding and praising your employees. As entrepreneurs it is tempting to jump in and start working on tasks in your business and not focus on…

As a business owner, data about your business transactions and your customer’s choices are your path to increased revenues, cost savings, and improved customer satisfaction. Regular review of who buys your products and services, what they buy, when they purchase, where they purchase, why they bought and how they bought,…

Follow-Up and Follow Through – Running a business requires follow-up and follow through on many different actions, interactions, conversations and commitments on a daily basis. So, as a business owner or employee, it is important to cultivate follow-up and follow through in everything we do. From conversations and meetings to…

As a business leader it’s important to model the behaviors you want to see in your employees and team members. Inspire your employees through your own behaviors. To inspire ethics and transparency, practice ethics and transparency. To inspire learning and leadership, practice learning new concepts and leading effectively. Remember that…

Time is the one resource we cannot replenish. Consequently, it is essential to manage our time well to maximize it’s use and achieve our desired results in everything we do. While it is important recognize the value of time, it is also pertinent to optimize our time as business owners…

Always point out your employee or supplier positive efforts before addressing any negative points to yield more favorable results and interactions overall.