For your business’ success, it is important to know and understand your personnel and vendor partner skillsets, capabilities and willingness to perform at optimal levels. It is not enough to ask if one will perform an activity but, also necessary to ask if one is able to perform the task. Assess willingness and readiness of your team members to perform given tasks. Encourage open communication to identify and address skill or resource gaps and provide tools and training where necessary to enable maximum performance of your team members. Your team will appreciate the effort and respond in kind with a healthy and productive work environment.
